Shipping & Returns
Cutoff time for same day UPS shipping is 3:00pm CST. USPS is typically picked up in morning by 9:00am CST.
We ship most orders within 24 hours of receipt Monday through Friday. If there are any shortages or back-orders we will notify you via email. Freight Estimator gives you an estimate of the shipping charges, actual shipping charges may be different.
USPS Priority Mail: 1–3 business days. Transit times vary depending on your location. However, it's important to keep in mind that this is not a guaranteed service. So there's no recourse if packages are delayed.
For all USPS Priority services: If your order gets lost or misdelivered, the USPS will provide insurance up to $100. We will cover the rest. You'll have to open a claim with the USPS to get that $100.
USPS First Class Mail: For packages up to 15oz. Delivery usually takes less than a week It's sometimes as fast as Priority. NO COVERAGE FOR LOST AND/OR DAMAGED ITEMS. USE AT YOUR OWN RISK. No refunds or replacement will be made if package gets lost, for a few dollars more you can upgrade to UPS or USPS Priority.
UPS Ground 1–5 business days, by end of business day (Monday–Friday) within the contiguous United States; 3–7 business days to Alaska and Hawaii.
UPS 2 Day: 2 business days. Delivery by 4:30pm to most areas (by 8 pm to residences) Monday–Friday.
UPS Next Day: Next business day. Delivery by 10:30am to most addresses; by noon, 4:30pm, or 5pm in remote areas.
Merchandise Return Policy: Original receipt is required for all returns and/or exchanges. We accept returns and exchanges fourteen (14) days from date of purchase. Non-returnable, non-refundable exceptions to the 14-day return/exchange policy includes: Special order items, test equipment, batteries, custom cable assemblies, pre-cut wire or cable, and any item modified, altered, or missing retail packaging with original contents.